Frequently Asked Questions
This Agreement was last modified on 18th february 2016
What types of crystals do you offer?
We offer a wide range of crystals, including tumbled stones, raw crystals, clusters, points, and more. Each type is selected for its unique energy and healing properties.
How do I choose the right crystal for me?
Choosing a crystal depends on your personal needs and intentions. We provide detailed descriptions and guides to help you select the best crystal for your specific goals, whether it’s for stress relief, energy boosting, or spiritual growth.
Are your crystals ethically sourced?
Yes, we are committed to sourcing our crystals from reputable suppliers who practice ethical and sustainable mining. We ensure that each crystal is handled with care and respect.
How can I cleanse and care for my crystals?
Crystals can be cleansed using various methods, such as smudging with sage, placing them in moonlight, or using selenite plates. We provide care guides with each purchase to help you maintain the energy and vibrancy of your crystals.
FAQ Second Version
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Return Policy page for more details.
How Long Will it Take To Get My Package?
Shipping times vary depending on your location. Generally, domestic orders are delivered within 5-7 business days, while international orders may take 7-15 business days. We provide tracking information with every order.
Can I contact customer support for personalized advice?
Absolutely! Our team is here to help you find the perfect crystal and answer any questions you may have. Email us at support@healingcrystals.com or use our live chat feature.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased on our website. They make the perfect gift for any crystal lover!
How can I stay updated on new products and offers?
You can sign up for our newsletter to receive updates on new arrivals, special promotions, and exclusive content. Follow us on social media for even more insights and inspiration!